Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Handmade Copper Fountains by Roberto Marquez (“we,” “us,” or “our”) collects, uses, and protects information you provide when you visit or make a purchase from handmadecopperfountains.com.
Information We Collect
When you place an order or contact us through the website, we may collect:
- Your name, email address, phone number, and mailing address
- Payment information (processed securely through our payment provider — we do not store card numbers)
- Order history and product preferences
- Messages you send through contact forms or email
We also collect standard website usage data (pages visited, browser type, IP address) through analytics tools to understand how visitors use our site.
How We Use Your Information
We use your information to:
- Process and fulfill your orders and ship your fountain
- Communicate with you about your order, shipping, and any questions
- Respond to your inquiries about custom fountains or products
- Improve our website and product offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Payment Security
All payment transactions are processed through secure, encrypted payment services. We do not store credit card numbers on our servers. Payment processing is handled by our payment provider in compliance with PCI-DSS standards.
Cookies
Our website uses cookies to improve your shopping experience — for example, to remember items in your cart. You can disable cookies in your browser settings, though some site features may not function properly without them.
Your Rights
You may request access to, correction of, or deletion of any personal data we hold about you by contacting us directly at pezgato65.rm@gmail.com or by calling 520-331-4127.
Data Retention
We retain order records as required by tax and business law (typically 7 years). Contact inquiries are kept for as long as needed to respond and follow up.
Third-Party Services
Our website may use third-party services including Google Analytics (website usage tracking), WooCommerce/WordPress (store platform), and payment processors. These services have their own privacy policies governing their use of data.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact Roberto Marquez:
- Email: pezgato65.rm@gmail.com
- Phone: 520-331-4127
- Address: Tucson, Arizona